Repair/Replacement Policy

RMA

Return Merchandise
Authorization

You can submit by filling out the online form below. All Street Co’ products being returned to Street Co’, LLC. must have an RMA (Return for Material Authorization) number.

Fill out the Request for Material Authorization (RMA) Form in its entirety. (Excluding the RMA number)
Street Co’ will issue RMA number to be used for the return via email. Write this RMA # on form below.
Place completed RMA form in the box with the returned item. Write RMA number on the outside of the shipping box.
Return the authorized items per shipping instructions (see bottom of RMA).
RMAs are conducted on a first come first serve basis, and will be processed in the order in which they were received. Please check with your technical services representative on estimated lead times.
Once RMAs are received, they will be evaluated and determined if the repair falls under standard warranty. If the componentry is not covered under standard warranty condition, an estimated cost of repair will be submitted for approval. If a RMA component is deemed non-servicable, a technical services representative will contact you directly for further detail and possible solutions.
Contact our service department if you have any questions at contact@streetcommunication.com